Return & Cancellation Policy
Cancellation Policy
Order Cancellation
- Orders can be cancelled within 1 hour of placement if they haven't been processed for shipping.
- To cancel an order, please contact our customer service team immediately.
- Cancellation requests will be processed within 24 hours.
- Refunds for cancelled orders will be processed within 5-7 business days.
Return Policy
Eligibility for Returns
- Products must be returned within 24 hours of delivery.
- Items must be in their original packaging and unused condition.
- Fresh produce and perishable items are not eligible for returns.
- Damaged or defective items must be reported within 24 hours of delivery.
Return Process
- Contact our customer service team to initiate a return.
- Provide your order number and reason for return.
- Our team will arrange for pickup of the return items.
- Once the return is verified, refund will be processed within 5-7 business days.
Refund Policy
- Refunds will be processed to the original payment method.
- Processing time for refunds is 5-7 business days.
- Shipping charges are non-refundable unless the return is due to our error.
- Partial refunds may be issued for partially returned orders.
Need Help?
If you have any questions about our return and cancellation policy, please contact our customer service team.
Contact Support